Securus Technologies is the nation’s leading provider of technology solutions for criminal and civil justice. On an average weekly basis the tech company will develop one new product or service towards helping law enforcement and correctional facilities prevent and solve crimes, including inmate-on-inmate crimes. Securus Technologies received thousands of emails and letters from their customers in regards to what they offer. I’ll share some of the comments published to show the many interesting ways that their tech solutions can help keep law enforcement officers, inmates, families and correctional facility staff workers much more safe.
A correctional worker commented that their workplace have been using Securus for over a decade, they now solely rely on it as it “revolutionizes the incarceration environment and help us to improve public safety in our jurisdiction.” One officer explained how they were able to listen in on an inmate to inmate call and overheard a mother tell her children exactly what to say about a recent shooting once questioned. Another officer was very pleased with Securus’s covert alert feature and was successfully able to take a suspect into custody during an ongoing investigation. Many customers have shared how they could monitor their inmates and prevent drugs, alcohol, banned devices from being distributed, sold or used from within their facilities.
Securus Technologies, Inc. is a private technology solutions company founded in 1986. They have over 30 years of experience providing correctional facilities everywhere with superior products and services. The company has their headquarters based in Dallas, Texas and has regional offices located in Atlanta, GA and Carrollton and Allen, TX.
Some of the products and services provided are inmate self-services, monitoring products, emergency response and investigation tools. To this date, Securus Technologies has served over 3,450 corrections agencies, law enforcement and public safety agencies and more than 1,200,000 inmates all across the United States.
Securus Technologies is at the forefront of tech used in correctional facilities. They are also committed to improving the tech in these facilities for the long term and to increase safety for all those involved. Securus provides high-end services to both the criminal justice and civil sectors, making them a leader in this day and age.
Customers have raved about their experience with Securus.
Many individuals praise the high level of customer service and how dedicated employees are at Securus Technologies. Some correctional facilities have noted that they have been using Securus tech for over a decade or more and will continue to use it, due to its quality and reliability. People have also praised Securus’ tablets and Location Based Services. Some have also praised the improvement of safety for correctional facility employees, due to being able to better monitor the inmates.
With an overwhelming amount of support and praise from their clients, it is without a doubt that Securus is dedicated to providing the best tech that they can.
The current CEO of Securus is Richard Smith.
Securus is based out of Dallas, Texas and was originally founded in 1986 by Richard Falcone. Securus provides tech to thousands of law enforcement and prisons in North America and maintains a quality reputation.
I am assigned to a task force that is responsible for catching suspects who have either jumped bail or escaped from prison. This year we had a very serious problem on our hands when a suspected killer made bail and skipped town. We had a team on the case quickly, but we feared this suspect was long gone by the time we got our first lead.
One of the things we know in law enforcement is that these suspects can not get far without help. They need money, food, and transportation, and either they will get help or they are going to leave a trail we can follow. I suspected that this person was coming back to the area because he had a very close connection with his parents who were not willing to help us.
Around this time, I was called to the local jail to undergo some training on a new system that Securus Technologies had just installed. This communication system had a covert alert feature that was the missing piece of the puzzle that we needed. Luckily, around this time we got a lead the suspect was leaving Mexico and coming back to the area. We had a day to get the plan in place.
With the help of the covert alert feature, we were alerted the suspect and his family were communicating and meeting at a hotel room on the other side of town. We knew this suspect was extremely dangerous and would have no trouble hurting others, so we were able to secure the hotel and stage a scene that caught the suspect off-guard.
When we told the guests they needed to evacuate because of a fire, thanks to the covert alert feature, we took the suspect in without any incident and he is serving his life sentence today.